When I was packing to go to Lake Tahoe a few weeks back, I dug up my Lowa boots to wear while I was there. I wore them around the house and they felt funny so I took a good look at them.
The soles had deteriorated and were pretty much crumbling away.
I didn't take them with me and put them back in the box to figure out what to do.
Onto the inter webs I went searching for the Lowa website and sent them a message asking for guidance.
It seems that my boots are about 10 years old. It seemed like just a few years ago that I purchased them and had only worn them sparingly.
After some e-mail conversations, I sent the boots back not really expecting much but the customer service was so great that they are replacing my boots with the newest model.
Here are the boots that I sent back.
And here are the boots I received.
It seems that these soles are only good for about 10 years before they start breaking down. Good to know so I can wear these new boots and get some wear on them before the next time to replace them.
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